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Help & Support...
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Please check our F.A.Q. (Frequently Asked Questions) page first
to see if your query is answered there. You can also use our forum,
where support staff and other Net1 users are on hand to answer your questions about the service.
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For a faster support response, please call us on 1560 933 133 or email us
here.
As these calls are charged at €1.25 per minute, we will call you back
if resolution of your query is expected to take some time.
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If you are having problems connecting to the internet, and cannot
send us and email, you can send an SMS text message to us with
details of your issue on 087-1365473. We suggest you store
this number in your phone under "Net1 Support SMS".
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Please note that we cannot take phone calls on this
mobile number as it is for text messages only. All text messages
come directly to a printer in our office and will be dealt with as
quickly as possible.
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Net1 highly recommends our customers use the Mozilla Firefox browser
instead of Microsoft Internet Explorer as it has proven, time and again,
to be faster, more secure and more versatile. You can download Firefox
here.
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